Returns + Shipping

SHIPPING:

$5 flat rate shipping for all orders

free shipping on all orders over $35 

estimated shipping time: 2 - 5 business days

items are shipped from our 2 Beehive locations (Austin and Fort Worth, TX). some orders may be shipped separately if the items are coming from different locations; therefore, your order may ship in separate packages. you will receive USPS tracking information for all packages via email. 

Due to the holidays, your orders could possibly be delayed due to USPS carriers experiencing an overwhelming amount of packages. This also accounts for orders that are shipped expressed and overnight. We do apologize for this in advance and hope you understand. 

RETURN POLICY: for online / in store purchases 

Not totally happy with your purchase - no biggie! Unworn, full price items can be returned for a refund provided the criteria outlined below is met. Discounted sale items are final sale. Shipping fees are nonrefundable.

WE DO NOT ACCEPT RETURNS ON THE FOLLOWING ITEMS:

- Sale or promo discounted items

- Shoes, jewelry, and accessories

- Swimwear and Intimates

All product being returned must be: 

- Unworn and unwashed, have the tags still attached, free from makeup or stain, and any scent of deodorant, perfume or washing powder.

 ONLINE ORDERS + RETURN VIA SHIPPING:

please send  items back to your nearest Beehive within 10 business days of receiving your order so we can issue the proper refund. You have 10 days for a full refund and 30 days to receive store credit. click in our contact section to see where your nearest beehive location is. 

• Return shipping costs are at the customer's own expense. we suggest choosing a shipping option that provides a tracking number and emailing us the tracking so we know when to expect your return--that way we can process your return faster. We are not responsible for any packages lost or missing in the shipping process. 
• please allow 10 days from the time you mail your order for your return to be processed. we will notify you via email once your return has been processed.

WANT TO RETURN TO FLAGSHIP LOCATION: 

you’re welcome to drop off your return free of charge at any one of our locations. simply drop off your return with one of our sales associates within 10 business days of receiving your order and we will issue the proper refund. Your return will be processed within 48 business hours. exceptions do occur with holidays and weekends. 

EXCHANGES

if you would like to exchange an item, please place a new order for the item you want before returning your original purchase. it will ensure that your new favorite item is in stock! Once we receive your return, we will process a refund for the cost of the returned item and send you an email to confirm that it’s all good.

IN-STORE PURCHASE RETURN POLICY

Austin + Fort Worth: you have 3 days after purchase for a full refund and 30 days for store credit/store exchange. Please read over our Return Criteria above, please note that not all items are eligible for a full refund.